Customer Testimonials
They were helpful, courteous and very efficient in solving my problem. They fixed my tire issue quickly and at a reasonable price. Thanks!
Accessible location, customer can wait at a comfortable waiting room while waiting for repair/maintenance to get done.
This is the worst Subaru dealership that I have dealt with in 15 years. The main problem resides with the people who work there, the quality of service and the treatment of the customer. These recurring issues and I see no effort to address or solve them. I made a service appointment via the internet. On arrival, I was told that for the service I needed (which I spelled out when I made the appointment) could not be made via the internet. How is a customer supposed to know this when the site does not even mention it?
Service department has gone down hill and unfortunately I will no longer take our vehicles to them. Adviser Armando and manager Alvin don’t show appreciation for the customers and their time. If you want to waste your precious time, then by all means bring your vehicle to be serviced at Glendale Subaru.
Ashkan was my service advisor he worked on my insurance guaranteed. Great man, works hard, works on time, great service!!
We would highly recommend Subaru of Glendale and especially Peyton Medlock for his outstanding costumer service. He helped in anyway he could total professional and his follow up was second to none.
The agent was so friendly and guided perfect. Very comfortable in the waiting room where was very cleaned and nicely organized. Very Good!!
Great dealer. Very easy to deal with! Super nice people! They made the process quick and easy! this is my 2nd Subaru I bought from them!
Subaru always does an excellent job. And I never have to wait very long. Plus, they have snacks.
Irving was awesome helped with all problems and answered all questions in a timely fashion was great
I had an excellent experience purchasing my new Subaru. They were very professional and knowledgeable
I had a great experience during my recent maintenance appointment. Friendly service and they were done in a timely manner.
Jadiel helped me to buy my first new car and made the whole car buying process much easier than previous dealerships I had looked at. My call with Samantha about the vehicles features was very helpful
Olivia helped us find the perfect car for me - a Subaru Forester. She was so helpful and knowledgeable, but the thing I appreciated most, is that she didn’t pressure us at all. She listened to what was important to me, and answered any questions we had. I also appreciate that their customer care includes an appointment to come back in a few weeks to go over features again and answer any questions that may have arisen. We had a great experience, and would definitely recommend a Subaru, and this dealership, to friends.
Had 7:45am appt. Didn’t get car back until 3:30pm. Car initially promised at 12:30pm on estimated work sheet. At 12:30 promised 2:30. At 2:30 told car almost ready but still had to push to get car back. Car not worked on till earliest 10:00. Why appt at 7:45am?
Leon, at Auto Experts, bought the Subaru Impreza at Subaru Glendale for me and delivered it to me at the Credit Union of Southern California in Whittier. I had gone to Subaru in Long Beach, but they did not have the blue color I wanted. Sorry, I cannot answer sone questions on financing or personnel because LEON fro Auto Experts took care of the purchase.
This dealer is very helpful and friendly with their customers and my experience with them is excellent
I just had a first class experience purchasing an Ascent from Subaru of Glendale. Working with Nick P was outstanding as he was professional, attentive, helpful and spent time making sure I completely understood this vehicle. Christian M in Finance was so very easy to work with. I also had a great "re-delivery" experience whereby Samantha V took time on a Zoom call 2 weeks later to review various features on the vehicle. I love my new Subaru and definitely recommend Subaru of Glendale!
This dealer is so nice and the service is good and fast even the service people are nice and cool
Very pleasant and cooperative staff. Willing to work with us to make sure we are pleased with our purchase
David is the kindest soul and I had a beautiful experience here at Subaru and I didn’t feel pressured. I was not going to buy a car today but because of their great customer service I drove off in my new Forester sport and I am very happy with it. It drives very smooth and I couldn’t have asked for a better experience . I highly recommend David M and I’m very proud of my new car.
The whole staff was incredibly helpful and made the whole process a breeze. Very happy with my recent purchase
I went in to see about buying options for my currently leased crosstrek. They helped me figure out a financing option that allowed me to do so with good terms.
The staff at Subaru are helpful and fair. We’ve gone back there many times.
Very pleased with our purchase! David was so knowledgeable and helpful, and made the whole experience wonderful. We will definitely be back!
I’ve been going to Subaru Glendale since moving to LA in 2020. I recently purchased a Forester and had a fantastic experience, thanks to David! He was not only thorough in explaining the details and features of various models but also incredibly kind and patient throughout the process. His professionalism made the entire transaction smooth and enjoyable. We definitely plan to return to Subaru Glendale for our future car needs, highly recommended!
David M. Was an amazing help at purchasing our first Subaru. He was so welcoming from the very start until the very end. He worked with us on a great deal and more! We would definitely recommend him and this location
David M was so amazing and he was warm and friendly and he was supportive and guided us smoothly through the entire process. I recommend him to anyone that comes here and is reading this!!!!
As a returning customer, I made sure to come back with my favorite car salesman, David at Subaru of Glendale. Yet again, he provided me with an oustanding car buying experience. I did my research and he met me halfway to get me get a great deal. I highly recommend anyone visit Subaru of Glendale for their car buying needs.
David and Barry are the people you want to help you!!! Exceptional customer service, we come here every time for all our car needs.
The sales staff were very helpful. David was incredibly knowledgeable and nice. Great service and fast.
David Mikaelyan was an amazing salesman. He made the process of buying my car off lease super seamless and stress free! He was a pleasure to work with. Highly recommend!
David Mikaelyan was very friendly, informative, and attentive- made this lease renewal painless. Would highly recommend!
The staff and overall dealership answered all questions that were asked and was attentive. Good service.
David M was phenomenal to work with securing my Mom’s dream car the same day!
Good customer service. Detailed explanation and transparency. Took care of everything. I would recommend them highly. Subaru of Glendale is very honest. My salesman was David Mikaelyan.
It was a great experience and great treatment and great deal. Plenty of selection. David Mikaelyan was exceptional and took a good care of us. Thank you.
Fantastic customer service from David mikaelyan this afternoon! I highly recommend giving Subaru your business
I enjoyed working at Subaru of Glendale with David Mikaelyan. He treated me like a family . I had an amazing experience with Subaru of Glendale.
Great experience with Rick's assistance. Super service. Thank you! I'm fully satisfied with the car repairs.
Wonderful service and great experience in reference to all team members. I would recommend other people interested in purchasing a Subaru.
David is amazing. Listens and takes care of all of your needs. Seemless transition to a new car. Thank you!
Ratha the service manager went above and beyond with his service for us. We had an issue with the check engine light, He had our car for two weeks as he persistently worked with the mechanics to figure out the issue. Finally figure out it what a problem with the cam sprockets, had it fixed all the while keeping us informed of the status.
We appreciate the kind and professional help of Mr. Hunter Montgomery at Subaru of Glendale.
very satisfied with the entire experience would certainly recommend the dealership to me friends or relatives
The team was very good and David, in particular, was excellent. After spending a week looking for cars elsewhere, David alone was able to find a way to bridge the gap between our dreams and our budget. He is a car magician and I highly recommend him.
I went into Subaru of Glendale a year ago and got amazing service from one of the sales reps, David Mikaelyan. He was so helpful throughout the whole process and took me on multiple test drives until I was able to choose the right fit for me. Whoever’s looking to get a Subaru, check out Subaru of Glendale and ask for David!!
David Mikaelyan was very helpful. He showed up on his off day, and helped us to buy a car.
One of my best vehicle buying experiences. Super friendly and honest people . Never felt any pressure. My Special thanks goes to Fleet Manager Nick Zohrabi.
I recently purchased used Impreza, and I was impress with professional and customer service. Thanks David Mikaelyan.
Great service and very knowledgeable on the car. Very helpful with recommendations that fits my needs.
Worked with David, he was awesome. He explained everything in detail beginning to end and made the process seamless and effortless. He was very understanding to our needs and wasn’t pushy, he was helpful and patient to end.
Worked with David, he was great. He explained everything in detail beginning to end and made the process seamless and effortless. He was very understanding to our needs and wasn’t pushy, he was helpful and patient to the end.
They are kind. Explained the features. Listened to the customer. Able to solve the problem and issues
Great people. Worked to find the right deal . Cesar was very attentive and friendly Thanks
David Mikaelyan was extremely helpful and kind. He got us into our first new car!
Would definitely recommend this dealership! David Mikaelyan greeted us in the parking lot and guided us through a great car buying experience. We knew exactly what we wanted and we left very happily with a brand new 2024 Outback.
Working with David Mikaelyan was a pleasure ! He respects and understand what the client is looking to purchase.
Worked with David Mikaelyan and was relieved by how honest, knowledgeable, communicative, and fair he was throughout the process. Looked at other vehicles and decided to stick with this location for their selection and staff
Ceasar and Shafi were absolute professionals. Ceasar was very helpful, and considerate, a very good experience.
David is a great salesman and professional. I would recommend this dealership over most. Great experience
I would love to thank David Mikaelyan for helping us out and making this progress as easy as possible and stress free. We were just looking around for options and not pressured to buy anything. He showed us different options and kept in mind what we really wanted. Once again thank you so much David. We weren't expecting to walk away as new subaru crosstrek sport owners.
Quick and efficient service today. Thank you to Byron Service dept. David and Adrian for Subaru hat
4 star because of lack of integrity when I asked there would be a driver available to help me to be picked up and drop off from my appointment while my car is was getting checked. I was told yes as long as it’s within 3 miles which it was. I showed up and had to speak to Rick who said he can only have someone to drop me off and I need to Uber back. There was no Uber for 30 min, I missed my other appointment cause I was unable to locate an Uber to be picked up from my ... Read More DealerRater - Oct 13, 2023
Mazi was unbelievably helpful and kind. He made this process such a breeze and worked hard to get me a fantastic deal!
I was initially set to purchase 2 new Toyota SUV or car for me and my wife. I was only able to purchase my preferred 4 runner but Toyota did not have my other preferred vehicle model for my supposed second car purchase. I was told that they couldn’t keep up with the demand so I continued to look around. I came across a Subaru dealer near my place and immediately had the idea that I might try for the first time to own a Subaru. I liked the handling, the features, and most especially the mpg rating. Everything was going ... Read More DealerRater - Sep 29, 2023
David was very helpful. David went above and beyond to meet my needs and questions. Overall everyone was helpful. I would definitely go back.
Go see David m if you want a great deal, be treated with the upmost respect and kindness is an amazing human being. So grateful. Digby proud new Subaru owner
They are the best excellent service, clean, reasonable, happy, comfortable, best,friendly, love pets,great staffed
The dealership is definitely one to visit, they offer pretty good cars and service is always beyond helpful and honest of what needs to be done and helpful with requests. David is a friendly salesman here, great, forward and definitely someone to find here if you need assistance with your first or ongoing service with Subaru. Highly recommend and get a car through him, very helpful and kind.
Very fast, friendly and informative for buying a used car. David was very helpful. I bought my last car here as well a few years ago and has a good experience.
My experience at Subaru of Glendale was great. Easy in and out. Straight forward. They were very Helpful. I got a 2023 Forester from David
No hard sell, very polite and helpful. We are very happy with the purchase process here.
We went to Subaru of Glendale to buy an advertised used vehicle. The pricing and loan fees were so low I bought a NEW car. We wanted a baseline and they had it. Truly excellent service, clear information and willing to deal a bit too. Loved the entire process and everybody I worked with. Great experience and great car! Clear information, took their time to explain everything, went over the entire car's operation. Best dealer I've come across and we spoke to at least 4 other operations. Professional all the way at Glendale.
Professional very aggressive in trying to find a solution to our concerns Second car purchased at this dealership
It was easy to find parking and they have plenty of vehicles to choose from. Excellent customer service. Please ask for David Mikaelyan.
My service was completed the way I was expecting.very friendly stuff and completely recommend this place
Very professional and friendly. I enjoyed the fact you can just walk in for the Minimal Service update. My car was taken and effectively returned to me in an hour. I would recommend them to anyone. Gary Marca
I own a Subaru Legacy . My car drives smoothly and I’ve never had a problem. Subaru of Glendale - Harry -Service Department is the only company servicing my car . Excellent service. Professional.
The service department has is down to a science, easy check in, waiting room with TV, hot chocolate, coffee and snacks, but what make them special are the folks who work there. Always professional, always ready to answer any question and to offer honest advice.
The service department has kept my Subaru running cleanly and efficiently throughout Covid and beyond. Harry in particular has been top notch.
Excellent service by Berj he’s an honest gentleman thank you 😊 I would recommend and commend him 100%
Im so happy with my new Subaru, So satisfied with their pricing and customer service. No pressure, like regular dealerships.
Chris Garchitorena was the best! made my car buying experience easy! thank you for everything!
I leased my second WRX from this dealership and from the same person both times in the last 6 years. The sales agent that helped me was Julian Baghdasarian. She was nothing but professional and gracious during the whole process. I felt that she was looking out for my best interests and not just making a sale. On my second lease, I called other dealerships in the area to find the best deal and really to search for the best service. I can tell none of them were receptive for my business and definitely not my interest then I remember Julian ... Read More DealerRater - May 14, 2023
This dealership is the typical one that you would imagine and dread going to. They would not sell their cars unless you buy the Cilajet coating and the paint protective film (PPF). Both items they say have already been applied, but you can only really verify the PPF edge guards and door handle protectors. They say the Cilajet has been already applied to the interior of the car and the exterior needs to be applied still (so they supposedly cant remove it). They start their pricing at $3000 for both items (but lucky you can reduce it), and will go to $695 ... Read More DealerRater - May 3, 2023
I want to personally shout out Berj for being the scummiest salesperson at Subaru of Glendale and for all around lowering the brand integrity of Subaru.
This dealership has zero integrity and gives the Subaru brand a bad name. We purchased a brand new Forrester (our third Subaru), and were relentlessly pushed on a rather expensive paint protection package by Cilajet that we were told we had no choice on because the protection was already applied to the car. Turns out there is no such protection on the vehicle (this was confirmed by a certified Cilajet technician looking into our warranty). After visiting the dealership for a resolution, only to be gaslit and yelled at, we are fighting the case with Subaru of America.
We like the dealer ship we were not completely satisfied we the service we have received last time we were servicing our vehicle
Christopher Garchitorena was very helpful with my purchase. He was patient and thorough when explaining all the details of my new Crosstrek. In addition, he's been very responsive to additional questions I've had.
Very pleased with my sales help. Berj is outstanding with his knowledge and absolutely helpful in every way. Brandi was also instrumental in making this happen. She was an excellent help with getting me the cart I wanted. Was told my first payment was taken care of, but a little disappointed that my first payment was due on 2/09/2023, the same day I leased my car. That does not appear to be the first month paid since I paid a lot of money on that day for deposit or down.
Mr. Montazer was very helpful with my purchase. He attended us right away and very friendly.
I purchased the car with about $1,200 in options. I took delivery without all the options installed. I was promised the remaining items (splash guards, door guards, floor mats, ...) would be available in a few days. Six weeks later, I'm still waiting. Getting the remaining items installed has been a headache. The people are nice, but they make promises they fail to keep. There seems to be choatic communication between departments and a lot of new hires in the shop. (On the last trip, I drove off the lot with the hood unlatched.) One hand doesn't seem know what ... Read More DealerRater - Feb 19, 2023
Normally a great experience. Although I took my 2020 WRX in for an oil change and check up. They ended up taking 3+ hours when it wasn't that busy and spilled oil all over my engine bay and exhaust which smoked terribly. They were kind enough to wash off the engine when i brought it back but it still smells like oil and took a huge chunk out of my day. Hopefully next time they pay better attention as they wouldn't want their nearly new cars stinking, smoking and burning oil.
It was regretful decision, buying a new car is a nerve-wracking experience.But he treated us friendly.
We bought our 2020 Forester at Glendale and use our Service warranty so we only use them and very happy with there service ,quality, and professional personal! We wouldn’t go anywhere else! Always a great experience ,,!!
Waited a long time for our new car, but once it arrived at the dealer, all went very smoothly...
very good service - special thanks to Nick - i enjoyed being put away - very nice experience -
I wish I could give negative stars. I have never been treated so bad poorly by a sales person before. I understand there is a severe car shortage at the moment but the sales person that came to greet me was so short and rude to me when I was asking questions. I'm not sure if it's because I was dressed in athletic clothing or because I'm Latina, but I was under the impression that they did not take me as a serious buyer. I asked if I could see any new or used Subaru's on ... Read More DealerRater - May 4, 2022
It’s fine I guess. David helped me and he had good customer service. But buying a new car is a nerve racking experience. The entire system is flawed and this dealership is no different than the rest.
I am concerned about my new Impreza. When driving at high speeds, the steering sways slightly and feels loose. I took it back to the dealership service department and they said nothing is wrong with the steering, insinuating it’s all in my head. I’m pretty upset about this as I’m paying WAY over value for this little hatchback. I ... Read More DealerRater - Apr 20, 2022