Subaru Lease Guide

Lease Customer Guide

Congratulations on leasing your new Subaru and welcome to Subaru Motors Finance! This lease guide gives you helpful information about:

  • Online Account Management
  • Payments
  • Change of Address
  • Insurance Requirements
  • What to Do in Case of an Accident
  • Total Loss and GAP
  • Insurance Company Payoff Quote Authorization
  • Additional Products and Services
  • Vehicle Registration
  • Early Lease Termination
  • Lease-End Options
  • Purchase the Vehicle
  • Return the Vehicle to Your Subaru Retailer
  • Lease-End Charges
  • Additional Charges
  • Lease-End Vehicle Inspection
  • Customer Service Information

Online Account Management

Visit to sign up for Chase OnlineSM and get access to your auto lease account anytime. Click on Set Up Online Access, then follow the steps to enroll. Please have your loan account number and Social Security Number handy. You can:

  • Manage Your Account: Make a payment, set up account alerts,1 view account activity, request your lease purchase balance, and more.
  • Go Paperless: View your statements online – it’s convenient, secure and green.
  • Download Chase Mobile®: Get the free Chase Mobile app for your smartphone and other mobile devices, or visit on your mobile phone for a current list of available devices.


Each month, we’ll send your statement about 14 days before your payment due date. Choose your preferred payment option:
Online: Visit Use your Chase or non-Chase checking account to:
° Set up monthly recurring payments
° Make a one-time payment to be credited on the same business day, if submitted before the cutoff
time specified on the bill payment screen
° Schedule a one-time payment for a future date
If you don’t already have a checking account in your profile, you can follow the prompts to add a nonChase
account to your profile. We’ll just need you to complete a one-time verification to confirm account
ownership. You’ll need your bank routing and account numbers handy.
By Mail:
Subaru Motors Finance
PO Box 78076
Phoenix, AZ 85062-8076
At a Chase Branch: to find the Chase branch nearest you.
Chase Paymatics® Program: You can choose to have your monthly payments
automatically deducted from your bank account. To request a Paymatics agreement:
By Phone: 1-800-227-5151. From the main menu, press option 1, then option 4 for All
Other Inquiries, then option 4 for Automated Bill Pay. You’ll need your lease account number
or Social Security Number