What to expect at Subaru of Glendale’s service center a step-by-step guide

February 11th, 2025 by
Subaru of Glendale Service Center Guide

Subaru of Glendale Service Center Guide

Keeping your Subaru in peak condition ensures a smooth and safe driving experience. Whether it’s routine maintenance or an unexpected repair, knowing what to expect at Subaru of Glendale’s Service Center can make the process stress-free. This step-by-step guide walks you through everything you need to know before bringing your car in for service.

Step 1: Scheduling Your Service Appointment

Before heading to the service center, it’s best to schedule an appointment. Subaru of Glendale offers convenient ways to book your service:

  • Online Scheduling: Visit the dealership’s website to choose your preferred date and time.
  • Phone Call: Call the service department directly for personalized assistance.
  • Walk-ins: While appointments are preferred, Subaru of Glendale accommodates walk-in customers whenever possible.

Scheduling ahead ensures that your wait time is minimized and that a certified Subaru technician is available to service your vehicle.

Step 2: Arriving at the Subaru of Glendale Service Center

Upon arrival, you’ll be greeted by friendly service advisors who will assist you through the process. Here’s what to expect:

  • Check-in Process: Provide your vehicle details and describe any issues or required services.
  • Vehicle Inspection: A technician may perform a quick inspection to assess your vehicle’s condition.
  • Service Recommendations: The advisor will inform you of recommended maintenance or repairs based on your car’s condition and mileage.

Step 3: Waiting Area and Customer Amenities

While your Subaru is being serviced, you can relax in a comfortable waiting area with amenities such as:

  • Free Wi-Fi
  • Complimentary coffee and refreshments
  • Charging stations for electronic devices
  • Television and reading materials
  • A shuttle service (subject to availability) for customers who need to run errands while waiting

Subaru of Glendale values customer comfort and strives to provide a pleasant experience while your car is in the shop.

Step 4: The Service Process

Routine Maintenance Services

Subaru of Glendale’s certified technicians handle a wide range of routine maintenance tasks, including:

  • Oil Changes: Using genuine Subaru motor oil to ensure engine performance.
  • Tire Rotation & Alignment: Extending tire life and improving handling.
  • Brake Inspection & Replacement: Ensuring optimal braking performance for safety.
  • Battery Testing & Replacement: Preventing unexpected breakdowns.
  • Fluid Top-Offs: Checking and replenishing essential vehicle fluids.
  • Filter Replacements: Replacing air, fuel, and cabin filters for improved efficiency.

Diagnostic and Repair Services

For more complex issues, Subaru of Glendale provides expert diagnostics and repairs, such as:

  • Check Engine Light Diagnostics
  • Transmission Repairs
  • Suspension and Steering System Repairs
  • Electrical System Diagnostics
  • Exhaust System Repairs
  • Factory Recall Repairs and Software Updates

All services use genuine Subaru parts to maintain your vehicle’s performance and warranty compliance.

Step 5: Final Inspection and Quality Check

Before handing your vehicle back, the Subaru of Glendale team performs a final inspection to ensure all work meets the highest standards. This includes:

  • A road test (if necessary) to verify repairs.
  • A multi-point inspection to confirm all systems are in good condition.
  • A final report detailing completed services and any recommended future maintenance.

Step 6: Payment and Explanation of Services

Once your Subaru is ready, a service advisor will:

  • Review the work completed and answer any questions.
  • Provide an itemized invoice with clear pricing.
  • Offer insights on preventative maintenance to keep your Subaru running smoothly.

Subaru of Glendale is committed to transparency, ensuring customers understand all services performed and associated costs.

Step 7: Driving Away with Confidence

With your Subaru serviced and inspected, you can drive away knowing your car is in peak condition. The service center may also provide:

  • Warranty information on parts and labor.
  • Discount coupons for future maintenance services.
  • Service reminders for your next appointment.

Why Choose Subaru of Glendale for Your Service Needs?

  • Certified Subaru Technicians: Factory-trained experts who specialize in Subaru vehicles.
  • Genuine Subaru Parts: Ensuring optimal fit and performance.
  • State-of-the-Art Equipment: Advanced diagnostic tools for accurate repairs.
  • Customer-Focused Service: Transparent pricing and excellent customer care.
  • Convenient Location in Glendale: Easily accessible for Subaru owners in the area.

Schedule Your Service Appointment Today!

Whether it’s time for routine maintenance or a major repair, Subaru of Glendale’s Service Center is ready to assist. Book your appointment online or call today to keep your Subaru running at its best.

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